Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days, while larger furniture items may require 10-14 business days for delivery.
Do you offer international shipping?
Currently, we only ship within the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that personalized items and floor models are final sale and cannot be returned.
Are your products covered by a warranty?
Yes, all our furniture pieces come with a one-year limited warranty against manufacturing defects. Textile and decor items are covered for 90 days from the date of purchase.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for qualifying purchases.